Pearl Lemon SEO (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://pearllemonseo.ca/ (the “Website”) or use our services. By accessing the Website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services. The types of information we may collect include:

a. Personal Information

When you interact with us or use our services, we may collect personal information such as:

• Name
• Email address
• Phone number
• Business details
• Billing and payment information

b. Non-Personal Information

We may collect non-personal information such as:

• IP address
• Browser type
• Device information
• Operating system
• Pages viewed on the Website
• Time spent on the Website
• Referral source

c. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to monitor your interaction with our Website. Cookies help us enhance your experience, provide relevant information, and analyze Website usage. You can modify your browser settings to refuse cookies if you prefer, though this may affect your use of certain Website features.

2. How We Use Your Information

We use the collected information for various purposes, including but not limited to:

• Providing and managing our SEO services
• Processing transactions and managing billing
• Responding to inquiries and support requests
• Sending you updates, newsletters, and marketing communications (you may opt out at any time)
• Analyzing Website performance to improve functionality and user experience
• Ensuring Website security and preventing fraud
• Complying with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it under the following circumstances:

a. Service Providers

We may share your information with trusted third-party service providers, such as hosting providers, payment processors, and marketing services, to facilitate our services. These providers are required to handle your data securely and in accordance with this Privacy Policy.

b. Legal Obligations

We may disclose your information if required by law or in response to a legal request, such as a court order or government inquiry.

c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

4. Data Retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We will securely delete or anonymize your data when it is no longer required, unless longer retention is necessary for legal or regulatory reasons.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have certain rights regarding your personal information, including:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or outdated information.
• Deletion: You can request that we delete your personal information, subject to any legal obligations we may have to retain it.
• Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe instructions included in our emails.

To exercise any of these rights, please contact us at [Insert Email Address].

7. Third-Party Links

Our Website may include links to third-party websites or services. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18. If you are a parent or guardian and believe we may have inadvertently collected information from a child, please contact us, and we will promptly delete the information.

9. International Data Transfers

If you are accessing our Website from outside of Canada, please be aware that your personal information may be transferred to, stored, and processed in Canada or other countries where our servers and service providers are located. By using our services, you consent to any such transfer of information outside your country of residence.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or relevant laws. When we make changes, we will post the updated policy on this page and update the effective date. We encourage you to review this policy regularly to stay informed of any updates.